Viewing Patient Ready Prescriptions (England)

The Prescriptions - Patient Ready screen displays a view of your dispensed prescriptions that are ready for collection but are yet to be handed out. You can mark prescriptions as collected from this screen, or if using a Handout Manager device, they are automatically collected when scanning a QR code.

Patient Ready Prescriptions Table

The table displays a list of patients with prescriptions that are ready for collection and the following details.

  • Select All - Use to select all prescriptions on the screen.

  • Patient Name - Displays the patient's name on the prescription.

    Note - Only one patient entry displays on this screen for all items that have been accuracy checked. Owings remain on the Prescriptions - In Progress screen.
  • Exemption Status - Displays either CONFIRMED, RTEC CONFIRMED or REQUIRES CONFIRMATION according to the patient's exemption status.

  • Handout - Displays either IN STORE, DELIVERY or ROBOT, according to the handout method selected on the patient's record (if any).

  • Service Type - Displays the prescription service type, for example, APP or MDS.

  • Location (Handout Manager only) - Displays the assigned location of scanned bags when using Handout Manager. In the case where more than one bag is assigned to more than one location, multiple location entries display.

Mark As Collected

Select MARK AS COLLECTED to mark a prescription or prescription grouping as Collected. When marked as Collected the patient entry is moved from the Prescriptions - Patient Ready screen to the eMessages screen with a status of Notify complete - Requires endorsing or Ready to claim.

See The eMessages Screen for details.

View Details

Select VIEW DETAILS next to a patient to view each individual prescription within the prescription grouping, from here you have the following options:

  • ACTIONS:

    • Collect and Notify - Mark an individual prescription as collected, this automatically sends a Dispense Notification to the NHS Spine. The patient entry remains on the Patient Ready screen until all prescriptions have been marked as collected.

      Note - When marked as collected, prescriptions display on the eMessages screen with a status of Notify complete - Requires endorsing or Ready to claim. See The eMessages Screen for details.
    • Edit - Select to edit the individual prescription. The Dispensary screen displays, edit the prescription as required and then select Finish .

      Note - Pharmacies using Accuracy Check and Handout Manager cannot edit prescriptions and are advised to reset the prescription instead.
    • Reset - Select to reset the individual prescription to a status of New - Ready to dispense.

    • Endorse - Select to display the Dispensary Supply screen and add endorsements to prescription items. See Endorsing an Electronic Prescription for details.

    • Reprint Bag Labels - Select to reprint the bag labels for the prescription.

    • View Details - Select to view the Dispensed Items section of the prescription on the eMessage Details screen, see eMessage Details Screen for details.

Prescription Options

The following options are available from the top of the prescriptions table:

  • FILTER - Select to display the filters available. See Searching for, Sorting and Filtering Patient Ready Prescriptions (England) for details.

  • CLEAR - Select to clear all filters.

  • PRINT - Select to print the dispensing tokens for the patients selected.

    Note - This option is only available when a prescription is selected.
  • BATCH ACTIONS

    • BATCH COLLECT - Select to mark prescriptions for the selected patients as Collected.

      Note - This option is only available when a patient is selected. When marked as collected, prescriptions display on the eMessages screen with a status of Notify complete - Requires endorsing or Ready to claim. See The eMessages Screen for details.

You can easily search, sort and filter the prescriptions on the Prescriptions - Patient Ready screen.

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.