Video Tutorials
The following video tutorials offer a quick overview of specific tasks within Pharmacy Manager. Select
to watch the videos in full screen.
Select the topic below to display available videos:
The Dispensing Workflow - Best Practice Guide (13:13)
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Handout Manager - Getting Started with Location Management (1:04) |
Handout Manager - Signing in to Handout Manager (0:55) |
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Accuracy Check in Pharmacy Manager (2:24) |
Accuracy Checking Module - New In Progress Screen (2:55) |
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Accuracy Checking Module - Creating Additional Bags (1:50) |
Accuracy Checking Module - Managing Owings (4:29) |
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Accuracy Checking Module - High Risk & Controlled Drugs (2:29) |
Accuracy Checking Module - Approve Later (1:45) |
Accuracy Checking Module - Saving Accuracy Checks (1:23)
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Logging into Pharmacy Manager (England) (0:31) |
Navigating the Dashboard (2:19) |
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Searching for a Patient (0:49) |
Adding a New Patient (1:01) |
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Adding a New Prescriber (0:36) |
Downloading Prescriptions from the NHS Spine and Printing Tokens (1:11) |
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Dispensing Electronic Prescriptions (3:10) |
Confirming Collection and Claiming Prescriptions (1:34) |
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Dispensing Paper Prescriptions (3:08) |
Creating and Completing an Owing (3:40) |
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Processing Emergency Requests - Electronic Prescriptions (3:36) |
Processing Emergency Requests - Paper Prescriptions (4:05) |
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Processing Emergency Requests - Electronic Prescriptions (3:36) |
Stock Control - Adding Items to Orders and Sending Orders (1:27) |
The New Prescriptions Screen & Clinical Check Module (3:50)
Logging into Pharmacy Manager (Scotland) (0:57)
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Registering Patients for MCR (CMS) (1:40) |
Dispensing the first MCR (CMS) prescription (2:40) |
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Dispensing subsequent MCR (CMS) prescriptions (2:50) |
Sending a Treatment Summary Report (1:17) |
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Completing a Minor Ailment Service Consultation (2:09) |
Retrieving a Prescription (0:55) |
Logging into Pharmacy Manager (Wales) (0:57)
Electronic Prescription Service Wales - Nominations in Pharmacy Manager (5:31)
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Electronic Prescription Service Wales - Pharmacy Manager Dashboard and Prescription Tracker (4:00) |
Electronic Prescription Service Wales - User Accounts and Settings (9:01) |
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Electronic Prescription Service Wales - Download and Dispense (13:12) |
Electronic Prescription Service Wales - Collecting and Claiming (9:47) |
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How do I Add a Patient Note or Custom Label? (3:09) |
How do I Change the Stock Control Profile for an Item? (3:07) |
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How do I Create a Dispensing Policy? (3:40) |
How do I create an Audit Grid on Dispensing Tokens? - England only (3:22) |
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How do I enable the personal List when I am dispensing? (5:11) |
How do I endorse a prescription with a status of claim deferred? (3:03) |
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How do I Set up Trusted Directions? (4:47) |
How do I merge duplicate patient records? (1:43) |
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How do I reset my password? (2:38) |
How do I set the private prescription fee? (3:19) |
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How do I Add a Batch Number and Expiry Date? (1:23) |
How do I import MDS patients to the new version of MDS? (4:14) |
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How do I Amend Dispensed Quantities for Original Pack Dispensing (2:32) |
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Searching for a Patient (0:49) |
Adding a New Patient (1:01) |
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Useful EPS Settings (3:42) |
Life of an Electronic Prescription (2:31) |
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Navigating the eMessages screen (3:28) |
Downloading Prescriptions from the NHS Spine and Printing Tokens (1:11) |
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Dispensing Electronic Prescriptions (3:10) |
Confirming Collection and Claiming Prescriptions (1:34) |
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Nominating Patients (1:14) |
How do I Set up Trusted Directions? (4:47) |
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Fast Labelling in Pharmacy Manager (2:36) |
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Dispensing Multiple Flavours for One item (2:09) |
Dispensing Special Items (2:46) |
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Dispensing from History (0:58) |
Editing a Prescription (3:07) |
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Amending a Claimed Prescription (1:18) |
Repeat Dispensing (2:18) |
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Reconciling Emergency Supplies (2:47) |
Creating and Completing an Owing (3:40) |
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Dispensing Paper Prescriptions (3:08) |
Repeating an Item from a Patient's History (0:58) |
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Processing Emergency Requests - Paper Prescriptions (4:05) |
Instalment Dispensing (4:27) |
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Managing Dispensed Instalments (2:03) |
Dispensing a Private Prescription (1:00) |
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Vet Prescriptions (1:42) |
Running the Private Prescription Register (0:50) |
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Logging in as the Responsible Pharmacist (0:40) |
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Selecting a Stock Control Method (2:36) |
Setting up a Wholesaler (1:44) |
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Setting up Order Rules (4:20) |
Setting up Product Rules (1:53) |
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Setting up Auto Ordering (1:28) |
Managing your Orders (2:43) |
Welcome to the new Monitored Dosage System (MDS) (6:39)
Overview of MDS (4:27)
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Creating a Care Home (2:34) |
Adding a Patient to a Care Home (0:59) |
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Removing a Patient from a Care Home (0:31) |
Adding a Community Patient (1:58) |
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Removing a Community Patient (0:29) |
Dispensing Electronic Prescriptions for MDS Patients (4:51) |
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Printing MAR Charts and Cassette Sheets (1:10) |
Claiming an MDS Prescription (1:25) |
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Repeating an MDS Prescription from History (2:33) |
Editing a Dispensed MDS Item (1:03) |
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Deleting a Dispensed MDS Item (1:25) |
Dispensing a Mid Cycle Item (2:42) |
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Dispensing Paper Prescriptions for MDS Patients (4:02) |
Setting up Dosage Codes and Administration Times (4:29) |
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Activating Repeat Rx (2:45) |
Registering a Patient for Repeat Rx (2:17) |
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Dispensing a Repeat Rx item (Electronically) (3:38) |
Dispensing a Repeat Rx item (Paper) (3:07) |
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Registering a Patient for Message Dynamics (1:51) |
Viewing and Actioning Patient Replies to Messages (1:41) |
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Integrating PDM with PM (1:13) |
Managing your Deliveries (2:46) |
Integrating your Robot Collection Service with Pharmacy Manager (2:24)
Dispensing Dental Prescriptions (00:56)