Setup Overview

An engineer will be on-site to complete the initial installation and setting of your screens live. Use the following information to help troubleshoot any issues with the Pharmacy Display hardware or software:

Hardware

Window vs. In-store Screens

Pharmacy Display currently offers two different types of screens to customers:

• Windows screens

• In-store screens

When your screens are installed, they are connected to the Media Player and the internet which ensures there is always a constant stream of content on the screens. The window screen also comes with:

Remote control

A remote control accompanies a Pharmacy Display window screen to help during the display set-up. Keep it in a safe place, should it be required for future configuration changes.

Light sensor

The window screens are fitted with a sensor on the bottom of the screen. Ensure it is not obstructed or tampered with as this can affect the brightness and display quality.

Connecting your devices

Check the following:

• The Ethernet cable is connected to the Media Player.

• Always use connection port HDMI1. The screen status displays grey (inactive) when using any other connection port.

• The power cable is plugged in and connected to the Media Player (a light displays on the front button when there is power to the Media Player).

• The power cable is plugged in and connected the screen.

  

Checking the Screen status

You can check the status of your screen from the Broadcast Management screen:

The screen status is identified by the following colour:

• Green - The screen is set to be active.

• Grey - The screen is set to be inactive.

Managing screen operation

Screens automatically turn on/off according to the time set in Broadcast Management . To amend the days and times that your Pharmacy Display screens operate, complete one of the following as required:

• For customers on the Content Creator package - See Managing when your screens operate.

• For customers on the Content Manager package - Contact our Customer Marketing Solutions team using customermarketingsolutions@cegedimrx.co.uk.

Software

Use the following steps to set up and manage your Pharmacy Display content and screens:

1. Log in to Pharmacy Display.

   See Logging in for more information.

2. Navigate to the Home Page.

   See Navigating the Home Page for more information.

3. Create and preview a Scene.

   See Scene Management for more information.

4. Add a Scene to a Calendar.

   See Adding Scenes to a Calendar

5. Add a Calendar to a Screen.

   See Broadcast Management for more information.