Introduction

The Pharmacy Intelligence Hub Side Navigation Bar groups information into easy to navigate categories.

The categories include:

• Dashboard - Displays a wide range of information relating to the pharmacies across your group, see Dashboard for details.

• Financial:

  • Overview - Displays an easy to follow overview of all financial areas, see Financial Overview for details.

  • EPS at Risk - Provides an overview of the claims at risk within your group, see EPS at Risk - English Pharmacies only for details.

  • Expired Claims - Provides an overview of expired claims within your group, see Expired Claims for details.

  • Unclaimed 2DRX - Displays all unclaimed 2DRX prescriptions for your Welsh stores, see Unclaimed 2DRX - Welsh Pharmacies only for details.

  • ETC Claims Percentage - Displays all electronic claim data for your Welsh stores, see ETC Claims Percentage - Welsh Pharmacies only for details.

  • Unclaimed ePrescriptions - Displays the number and combined estimated total reimbursement value of dispensed prescriptions which have not been claimed across all of your Scottish stores, see Unclaimed ePrescriptions - Scottish Pharmacies only for details.

  • Reimbursements - Provides you with an overview of the quantity and value of electronic and paper prescription reimbursements due within your group, see Reimbursements - English Pharmacies only for details.

• Operational:

  • Overview - Displays an easy to follow overview of all operational areas, see Operational Overview for details.

  • Pharmacy Status - Displays all Pharmacy Manager and Responsible Pharmacist data across your group, see Pharmacy Status for details.

  • Dispensing Statistics - Displays the volume of prescription items labelled across your pharmacy group, see Dispensing Statistics for details.

  • Hub Fulfilment Reporting - Provides visibility of items processed across your Hub and Spoke stores, see Hub Fulfilment - English Pharmacies only for details.

  • Clinical Check Statistics - Displays the volume of auto clinical checks performed across your pharmacy group, see Clinical Check Statistics for details.

  • Golden Tote - Displays the volume of items processed through Golden Tote across your pharmacy group.

    Note - This report is only applicable to stores using the Golden Tote solution.

  • EPS Activity Tracker - Displays the volume of electronic forms and items downloaded, notified and claimed across your pharmacy group, see EPS Activity Tracker for details.

• Clinical:

  • EPS Returns - Allows head office users to understand the volumes and reimbursement value of Electronic Prescription Services (EPS) prescriptions being returned to the NHS Spine across your group, see EPS Returns - English Pharmacies only for details.

  • EPS Returns by Pharmacist - Allows head office users to understand the volumes and reimbursement value of EPS prescriptions being returned to the NHS Spine across your group, see EPS Returns by Pharmacist - English Pharmacies only for details.

  • CD Ordered vs Dispensed - Provides an overview of controlled drug usage within your group, see Controlled Drugs Ordered vs Dispensed for details.

• Services:

  • Overview - Displays an easy to follow overview of all services, see Services Overview for details.
  • Services Store Performance - Displays an easy to follow overview of all Services performance, see Services Store Performance - English Pharmacies only for details.
  • Pharmacist Performance - Provides a detailed breakdown of all services performed by individual pharmacists in your group, see Pharmacist Performance - English Pharmacies only for details.

  • Pharmacy First Active - Provides you with an overview of the active Pharmacy First referrals within your group, see Pharmacy First Active - English Pharmacies only for details.

  • Pharmacy First Performance - Provides you with an overview of the completed Pharmacy First referrals within your group, see Pharmacy First Performance - English Pharmacies only for details.

  • Pharmacy First Supply - Provides you with an overview of the medication supplied, not supplied or forwarded during Pharmacy First referrals across your group, see Pharmacy First Supply for details.

  • NMS Targets - Provides an overview of New Medicine Service (NMS) targets across all stores in your group, see New Medicine Service (NMS) Targets - English Pharmacies only for details.

  • NMS Active - Provides an overview of the active New Medicine Service (NMS) consultations across all stores in your group, see NMS Active - English Pharmacies only for details.

  • NMS Completed - Provides an overview of the completed New Medicine Service (NMS) consultations across all stores in your group, see New Medicine Service (NMS) Completed - English Pharmacies only for details.

  • Vaccinations Performance - Displays all completed NHS and private Flu and Covid vaccinations across all stores in your group, see Vaccinations Performance for details.

  • Contraception Performance - Displays all completed Initiation, Ongoing and Emergency Contraception services across all stores in your group, see Contraception Performance for details.

  • Hypertension Active - Displays all active Hypertension consultations across all stores in your group, see Hypertension Active - English Pharmacies only for details.

  • MMR Vaccine Reporting - Displays all measles, mumps, rubella (MMR) vaccination services across all stores in your group, see for details.

• Patient:

  • Nominated Patients - Displays the number of patients that have selected pharmacies within your group as their nominated pharmacy for prescription dispensing, see Nominated Patients - English Pharmacies only for details.

• Stock:

  • Owings - Displays the number of items owed, the number of items labelled and the percentage of items owed across all pharmacies in your group, see Owings for details.

  • Uncollected EPS - Displays the number of uncollected EPS prescriptions across all English pharmacies in your group, see Uncollected EPS - English Pharmacies only for details.

  • Uncollected ePrescriptions - Displays the number of uncollected ePrescriptions and their value across all Scottish pharmacies in your group, see Uncollected ePrescriptions - Scottish Pharmacies only for details.

  • Top Product Usage - View the most frequently dispensed products across your store group, see Top Product Usage for details.

  • Generic Product Usage - Search by generic medication name to find related products and their usage patterns, see Generic Product Usage for details.

• Help - Select to open the Pharmacy Intelligence Hub Help Centre.

• Account - Displays the username and email address of the currently logged in user.

• Settings - Select to access the settings menu:

  • Logout - Select to log out of Pharmacy Intelligence Hub.

Viewing New Items

New items on the Side Navigation Bar are highlighted as follows.