What's New?

Pharmacy Intelligence Hub release 5.4 includes the following new features and improvements:

England Only

• Services Store Performance - The Services Store Performance table is updated to view a breakdown of the Pharmacy First (Formerly CPCS) services:

  

  See Services Store Performance - English Pharmacies only for details.

• Pharmacy First Active - We have improved the Pharmacy FirstActive screens, providing a quick and easy view to monitor the active referrals across your stores:

  

  See Pharmacy First Active - English Pharmacies only and Pharmacy First Active - Store Summary for details.

Pharmacy Intelligence Hub release 5.3 includes the following new features and improvements:

All Countries

• Filtering Controlled Drugs - You can now filter the controlled drugs that display on the Controlled Drugs Ordered vs Dispensed and Controlled Drugs Store Summary screens.

  See Controlled Drugs Ordered vs Dispensed and Controlled Drugs Store Summary for details.

England Only

• NMS Targets Table - The Completed column now includes NMS Percentage data. The NMS Percentage column displays the real time percentage of completed NMS consultations for the selected calendar month:

  

  See New Medicine Service (NMS) Targets - English Pharmacies only for details.

• NMS Targets Headline - The Headline, when viewing completed months, now displays the completed NMS percentage, the number of completed NMS consultations and the income for your stores:

  

  See New Medicine Service (NMS) Targets - English Pharmacies only for details.

• ReimbursementsPrescription Data - The Prescription Data table now includes manually recorded paper figures taken from Pharmacy Manager. The Daily Claim Totals screen now provides the daily figures of Paper Items and Forms.

  See Reimbursements - English Pharmacies only and Daily Claim Totals for details.

• Nominated Patients - You can now view the 3, 6 and 12 Month Trends for all your stores on the Nominated Patients screen:

  

  See Nominated Patients - English Pharmacies only for details.

Pharmacy Intelligence Hub release 5.2 includes the following new features and improvements:

England Only

• Services Overview - Two new tiles, Hypertension Case-Finding Service and Pharmacy Contraception Service are now available from the Services Overview screen:

  

  See Services Overview for details.

• Services Store Performance - The Services Store Performance screen is updated to include Hypertension and Contraception data:

  

  See Services Store Performance - English Pharmacies only for details.

• NMS Targets - The Potential and At Risk columns on the NMS Targets table are merged to form the Scheduled Follow Ups column. Scheduled Follow Ups displays the number and value of In Progress and OverdueFollow Up consultations and the number and value of At RiskFollow Up consultations:

  

  See New Medicine Service (NMS) Targets - English Pharmacies only for details.

• NMS Active - The NMS Active table is improved to help you view your Intervention and Follow Up NMS consultations including those that are Overdue and At Risk:

  

  See New Medicine Service (NMS) Active - English Pharmacies only for details.

Pharmacy Intelligence Hub release 5.1 includes the following new feature:

England Only

• Services Overview - We have updated and improved the Services Overview screen providing you with a quick overview of your important statistics.

  See Services Overview for details.

Pharmacy Intelligence Hub release 5.0 includes the following new features and improvements:

England Only

• NMS Targets - The new NMS Targets screen provides an overview of New Medicine Service (NMS) targets for all stores in your group. It allows you to set and achieve realistic NMS targets for each of your stores, helping you to easily track your progress through the current month:

  

  Important - Cegedim Healthcare Solutions uses an automated model to predict your items claimed and bases your predicted NMS targets on that.
  See New Medicine Service (NMS) Targets - English Pharmacies only for details.

• Uncollected EPS - From the Uncollected EPS screen, you now have the option to filter by All Uncollected prescriptions:

  

  See Uncollected EPS - English Pharmacies only for details.

  If there are no alerts for Uncollected EPS prescriptions, for example, prescriptions uncollected for 28, 42 or 56 days or more, the Dashboard tile simply displays the number and value of all uncollected EPS prescriptions on the shelf:

  

  See Dashboard for details.

• Services Store Performance - The Services Store Performance is redesigned to make it easier for you to view Services performance across all stores in your group:

  

  See Services Store Performance - English Pharmacies only for details.

• The issue where the Claimed Items column on the NMS Completed screen displays EPS items only, has been fixed. The Claimed Items column now displays both EPS and paper items.

Pharmacy Intelligence Hub release 4.9 includes the following new features and improvements:

England Only

• Services Store Performance - We have introduced the Services Store Performance screen to provide you with an overview of Services performance across all stores in your group:

  

  See Services Store Performance - English Pharmacies only for details.

• NMS Completed - The NMS Completed table now provides you with Income, NMS Band and Claimed Items data for your completed New Medicine Service (NMS) episodes:

  

  See New Medicine Service (NMS) Completed - English Pharmacies only for more details.

• NMS Active - The NMS Active Store Details screen now displays the NMS case ID and stage Outcomes for each active New Medicine Service (NMS) consultation:

  

  See New Medicine Service (NMS) Active Store Details for more details.

• Services Income - The Services Income tile on the Services Overview screen now displays your New Medicine Service (NMS) income:

  

  See Services Overview for more details.

Pharmacy Intelligence Hub release 4.8 includes the following new features and improvements:

England Only

• CPCS Completed - You can now set a varied date range on the CPCS Completed and CPCS Store Details - Completed screens:

  

  See Pharmacy First Performance - English Pharmacies only and Pharmacy First Performance - Store Summary for more details.

• NMS Completed - The NMS Completed table now includes an Eligible column. This displays the number of NMS opportunities identified by dispensing activity in Pharmacy Manager for each store.

  See New Medicine Service (NMS) Completed - English Pharmacies only for more details.

Pharmacy Intelligence Hub release 4.7 includes the following new features and improvements:

All Countries

• Owings Store Details - The new Owings Store Summary screen displays details of items owed across all pharmacies in your group.

  See Owings Store Summary for more details.

England Only

• Nominated Patients - You can now view the nominations competitor view for each of your stores.

  See Nominated Patients Competitor View for more details.

• Reimbursements - The FP34 report is updated in line with the recent discount deduction scale changes. The new rate discount grouping and the weighted discount percentage, old rate versus new rate, display in the Drug and Appliance Costs section of the report:

  

  The weighted discount percentage automatically updates with your system date every three months, so you can be confident that you are seeing an up to date weighted discount.

  See Changes to Discount Deduction Arrangements (opens the PSNC website) and Discount Deduction Scale Changes Explained (PDF) for more details.
  See Reimbursements - English Pharmacies only for more information on exporting an FP34 report for a store.

• NMS Completed - The new NMS Completed screen provides an overview of completed New Medicine Service (NMS) consultations across all stores in your group.

  See New Medicine Service (NMS) Completed - English Pharmacies only for more details.

• Hub Fulfilment - The new Hub Fulfilment screen provides visibility of items processed across your Hub and Spoke stores.

  See Hub Fulfilment Reporting - English Pharmacies only for more details.

Pharmacy Intelligence Hub release 4.6 includes the following new features and improvements:

• NMS Active - We have introduced an NMS Active screen to provide an overview of the active New Medicine Service (NMS) consultations across all stores in your group. See New Medicine Service (NMS) Active - English Pharmacies only for more details.

• Nominations - We have made some minor updates to the Nominations screen:

  • The current total nominations value displays on the nominations graph:

    

  • The Nominated Patients table splits out the Current Nominations and Change from Previous Week columns:

    

  See Nominated Patients - English Pharmacies only for more details.

• This release also includes some background fixes and improvements to Pharmacy Intelligence Hub.

Pharmacy Intelligence Hub release 4.5 includes the following new features and improvements:

• Services Overview - The Services Overview screen displays an easy to follow overview of all services in your Pharmacy Intelligence Hub:

  

  See Services Overview for more details.

• This release also includes some background fixes and improvements to Pharmacy Intelligence Hub.

Pharmacy Intelligence Hub release 4.4 includes the following new features and improvements:

• New items are now highlighted on the Side Navigation Bar:

  

• This release also includes some background fixes and improvements to Pharmacy Intelligence Hub.

In this release we have introduced the following:

• Financial Overview - The Financial Overview screen displays an at a glance overview of all financial areas of Pharmacy Intelligence Hub. See Financial Overview for more details.

• Flu Vaccinations Completed - A screen displaying the number of flu vaccinations completed across your stores. See Flu Vaccinations Completed - English Pharmacies only for more details.

In this release we have introduced the following:

• Nominated Patients - We have split out the nominated patient detail from the Dispensing Statistics page to a separate page, see Nominated Patients - English Pharmacies only for more details.

• We have introduced Headline text to the following pages:

  

  • Claims at Risk

  • Expired Claims

  • Unclaimed 2DRX - Welsh Pharmacies only

  • ETC Claims Percentage - Welsh Pharmacies only

  • Unclaimed ePrescriptions - Scottish Pharmacies only

  • Reimbursements - English Pharmacies only

In this release we have introduced the following:

• Restructure - We have split out Claims at Risk, Expired Claims, Unclaimed 2DRX - Welsh Pharmacies only and ETC Claims Percentage - Welsh Pharmacies only into separate pages.

In this release we have introduced the following:

• Side Navigation Bar - We have redesigned the side navigation bar grouping the information into easy to navigate categories, see Side Navigation Bar for more details.

In this release we have introduced the following:

All Countries

• Owings League Table - The Owings table now displays the items labelled last month and a percentage of items owed across all pharmacies in your group:

  

  See Owings for more details.

England only

• EPS Returns - You can now drill down to store level for a view of individual EPS prescriptions being returned to the NHS Spine within your group:

  

  See EPS Returns Store Summary for more details.

In this release we have introduced the following:

• CPCS - The new CPCS screens provide you with an overview of the Community Pharmacy Consultation Services (CPCS) Referrals within your group, and also enable you to drill down to store level to view individual referrals in more detail:

  
  

• EPS Claims at Risk - You can now drill down to store level for a view of expiring and expired claims:

  

  See Claims at Risk Store Summary for more information.

• Daily Breakdown of EPS Claims - You can now view a daily breakdown of the number of Electronic Prescription Services (EPS) forms and items claimed by a store for a selected month:

  

  See Reimbursements - English Pharmacies only for more information.

In this release we have introduced the following:

• Export data - You can now export data to a CSV file (Microsoft Excel) from any of the following Pharmacy Intelligence Hub screens :

  • Claims

  • Unclaimed ePrescriptions

  • Dispensing Statistics - Options for export.

  • Pharmacy Status

  • Uncollected Prescriptions & Owings

  • EPS Returns

  • Controlled Drug Usage

    • Store Details

  • ETC Claims & 2DRx

In this release we have introduced the following:

All Countries

• Search By Store Name - You can now search for a particular store in all of the Pharmacy Intelligence Hub screens, simply enter a store name in Search By Store Name .

  Note - Search for a particular Pharmacist name in the EPS Returns- Pharmacist Performance Tab.

England only

• Reimbursements - A new Reimbursements screen provides you with an overview of the quantity and value of electronic and paper prescription reimbursements due within your group.
  

  See Reimbursements - English Pharmacies only for more information.

In this release we have introduced the following:

• Dashboard to include the Items Labelled tile, see Dashboard for more details.

• New Dispensing Statistics screen to monitor the volume of prescription items labelled and the active nominations across all pharmacies within your group.

• New Controlled Drugs Ordered vs Dispensed screen that provides an overview of the controlled drug usage within your group.